Terms of Use
Last updated: 5 August 2026
These Terms of Use govern the use of the website reviewfaireurope.com of the out-of-court dispute settlement body «ReviewFair Europe», operated by PROTOS AI Agency P.C. (VAT 802208607, GEMI 172146906000, Archaiologikou Mousiou 17, 54640 Thessaloniki, Greece). By using the website you accept these terms.
1. Purpose
The website provides information about the Body and allows electronic submission of out-of-court dispute settlement requests under Article 21 of Regulation (EU) 2022/2065 (DSA). The rules of the procedure itself are set out in the Rules of Procedure and the Fee Policy, available on the website.
2. Nature of the Body
The Body is an independent third-party dispute settlement entity. Its decisions are not binding on the parties and do not deprive anyone of the right to bring proceedings before a court at any time (Article 21(2) DSA). The website content does not constitute legal advice.
3. Acceptable use
You agree to use the website lawfully and in good faith, to provide accurate information, and not to submit abusive, false or malicious requests. Any action that endangers the security or availability of the service is prohibited.
4. Accuracy of information
You are responsible for the accuracy and completeness of the information you submit. Inaccurate or incomplete information may render a request inadmissible.
5. Intellectual property
The content, logos and documents on the website belong to the operator or are used under licence. Personal, non-commercial use is permitted; any other use requires prior written permission.
6. Third-party links
The website may contain links to third-party sites (e.g. review platforms). The Body is not responsible for the content or practices of third-party sites.
7. Limitation of liability
The website is provided «as is». To the extent permitted by law, the Body is not liable for indirect or consequential damages arising from use of the website. Nothing in these terms limits liability that cannot be excluded by law.
8. Personal data
The processing of personal data is governed by the Privacy Policy and the GDPR. Data necessary for the procedure may be transmitted to the platform concerned.
9. Changes
The Body may amend these terms. The current version is always published on this page with the update date.
10. Governing law & contact
Greek law and EU law apply. For questions: info@reviewfaireurope.com.